Primary Care Practice Management Solution

ClinicPro is a primary care practice management solution with electronic patient health records in multiple branches. The application has financial, procurement management abilities, a time billing feature, as well as an electronic diary that can be used for patient follow-up communication and printable patient health guidelines (Baby milestones and growth charts).

ClinicPro facilitates service delivery to patients via standardised protocols for immunisations, WellBaby check-up’s, wound care, family planning and other primary care services. In addition, a full patient history is available during consultations to ensure informed decision making and quality patient care. This functionality also enables monitoring and evaluation of patients with chronic disease.

The product features include:

  • Family history.
  • Loyalty program membership information.
  • Imports data from the medical scheme’s funder administrators.
  • Treatment history.
  • Test results that can be generated onsite by point of care equipment and claimed from the medical scheme (if benefits allow) such as Rapid tests e.g. finger prick cholesterol tests.
  • Practice Management.
  • WellScreen health risk assessment module.
  • Point of Sale.
  • Patient Profiles.
  • Procurement and Inventory Management.
  • SMS and Email communication capabilities.
    • Automated SMSs to remind or inform the patient e.g. follow up consultations or flu vaccine campaigns.
    • Bulk SMSs generated based on selected criteria which can be used to support a campaign.

  • Electronic diary that can be used for patient follow-up communication.
    • The diary can be centralised or kept locally, and assists in managing patient expectations as well as offers a management tool.
    • Patients can now book appointments from our trusted patient facing booking platform straight to your clinic.
  • Health Education guidelines digitally.
    • The healthcare professional is able to generate a report that can be submitted to the patient’s medical scheme or network GP - if applicable - to ensure coordinated care of the patient.

Clients currently using this module:

Primary Care Clinics:

Alpha Pharm | Arrie Nel | Clicks | Dis-Chem | Essential Health | Mopani Pharmacy Group | Pick n Pay | TLC | Van Heerden Pharmacy | MediRite |

  • Stork’s Nest baby clinics
  • 188 Independent nurse clinics

At the end of 2018 ClinicPro was operational in 538 ClinicPro sites in South Africa, Namibia and Eswatini, capturing more than 1million assessments in that year.